Entering one of our prize competitions is easy. You just need to register and open your account, then follow these easy 3 steps.
- Choose from our many events to be entered to win the corresponding prize.
- Purchase tickets to the event by correctly answering the skill-testing question and completing payment.
- Receive your ticket and look for the Live Event draw to see if you won!
Our competitions last for a specified fixed period. Details for each draw are featured on the Live Competition page on our website.
In the event that a Competition is not completely full at the end of the period, we may at our discretion add additional time in order for all the Entries to be acquired. This may happen a maximum of 3 times then if the competition is still not full a cash alternative will be awarded instead.
The prize draw will take place on the date stated in each competition details. The draw itself will be available to view on our social media channels via a live stream.
Winners will then be contacted and a record of the winner of each prize placed on the website for transparency reasons.
Winners are 100% randomly selected from all eligible tickets.
- Luxury Countdown uses a physics based two draw ball machine system developed in Switzerland
- We then announce the winner at our live virtual events and our social media channels
- Be sure to follow us to find out if you have won!
To enter and be eligible to win a Competition, a person must be a legal resident of Canada (excluding Quebec) and have reached the age of majority in his/her province or of residence at time of entry.
The maximum number of tickets for each event are displayed in the draw details. This maximum number is fixed and will not change.
Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.
Once the payment process has been completed you will receive an email containing your ticket details. Your ticket number can be either chosen by you or chosen at random via the “Lucky Dip” feature.
The “Lucky Dip” option will choose your numbers for you so you don’t have to!
When using the “Lucky Dip” option, remember to choose how many tickets you wish to purchase and answer the skill-testing question.
Each competition has a fixed number of available tickets for purchase. Your chances of winning can be calculated from the number of tickets you have purchased from the overall number of tickets sold for each competition. The maximum number of tickets available for each competition is fixed and will not change once the competition is live.
You can view your tickets and transactions in the My Account section of the website.
Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.
Winners will be contacted using the email address and mobile number associated with your registered account. Please also check back on the website after each prize draw where the winner will also be featured.
We will contact winners to arrange for delivery of their prize.
We aim to only provide the prize as advertised in our prize draws with no cash alternative. Under certain circumstance we may however offer you either cash or alternative of equal value as a replacement for a prize. This is entirely at our discretion.
For transparency and compliance, we will display your name as a winner. That is all that is required from you.
We may also ask for a photo or video of you and your prize to go on our winners page.
We will contact all winners using the registered email and mobile number on their account, so please ensure these are kept up to date. If we are unable to reach you within 28 days we reserve the right to award that Prize as a bonus in a different promotion. The prize may not be claimed by a third party on your behalf.
Please check your Junk and Spam folders for our emails. Also be sure to add info@LuxuryCountdown.com to your safelist or contacts.
On the login page select Forgot Password and follow the instructions to reset your password.
Please contact info@LuxuryCountdown.com and our team will assist you with that.
The cost of each ticket is clearly stated by each competition and won’t change during the sale period.
We use secure, encrypted connections across our website and do not hold your card details on our servers.